Carousell phishing links are out in full step, and banks are taking steps to address the spike in these app scams affecting users online.
To counteract the upswing of phishing scams, the company is deactivating suspicious accounts and has added a required notification page to its mobile app.
A warning message is displayed to users when they receive links from outside of Carousell that may pose a security risk.
This serves as a reminder that the online market will never ask for a payment, card, and bank information through any outside website or e-mail address.
The company has lost over $1 million to fake buyers’ phishing scams in December 2022 with 1,115 victims.
The police reported on Sunday that the total losses suffered by at least 975 victims on the platform between January and November 2022 are more than $938,000.
The Association of Banks in Singapore (ABS) announced that banks will put measures in place to prevent scamming, which may affect the speed of transactions.
Carousell announced that in-app reminders will encourage users to reflect before leaving the platform.
The company stated that it had been collaborating with the Singapore Police Force to suppress the recent phishing incidents and take instant action to suspend bogus accounts from its marketplace.
How to avoid the Carousell phishing links from now on:
The app is helping protect users from phishing scams by providing information about scam trends and cautioning them to not move conversations off the app, where scammers may use it as a way to hide.
The police reported on Sunday that their investigations showed that many complaints dealt with unapproved international PayNow transfers. They expressed concern about the trend, noting that recovering funds moved abroad is unlikely.
The victims of this scam were targeted by fraudulent buyers who gave them a link to a website, allegedly to allow payment or delivery of purchased goods.
Unsuspecting victims were taken to a counterfeit website and convinced to share their online banking log-in details, credit card numbers, or OTPs. The scammers used this information to carry out unauthorized transactions. Always use the official website or app to log in.
Last week, the police warned that the app only sends out one-time passwords (OTPs) via SMS and they should only be used when accessing the Carousell app or website–not by clicking on any Carousell phishing links sent by SMS.